All items purchased from us are covered by the manufacturer’s warranty. If an item develops a fault due to a manufacturing defect within the warranty period, we will offer one of the following resolutions:
- Replacement
- Repair
- Credit Note
- Full Refund
Please notify us within 48 hours of receiving your goods if you identify any defects.
If you find the size or color of your purchased item(s) to be incorrect, you are welcome to return them for an exchange. You can initiate an exchange request via our website or by scanning the QR code included on your packing note. Alternatively, you can reach out to our customer service team at customerservice@altimus.co.uk for assistance.
Product Information
Delivery Information
Exchange & Returns